Vault keeps everything about your home in one place and pairs it with a concierge that knows the house. Ask a question, report a problem, and the right person arrives already knowing what to do.
Steam showers, radiant floors, automation, dozens of systems and the trades who installed them. Nobody hands you the instructions for all of it.
Is it serious? Who installed it? What model is it? You text three people and wait for one of them to call back.
Drawings with the architect, permits with the builder, manuals in a box, warranties in someone's inbox. The one you need is never the one you can find.
Who serviced the boiler, what is behind the drywall, which finish is on the floor. Without a record, a little more of it is lost every year.
You never set anything up. Our team gathers it all and hands you a home that can answer for itself.
Plans, permits, finishes, fixtures, warranties and photos of your home, organized the way you think about the house. Nothing to dig for and nothing lost when people move on.
The concierge is trained on your home's own record, so its answers are about your house, not a generic one. Tap the photo of your home and speak, or type.
Every system carries its own service schedule, and Vault keeps the household running around it, from the furnace filter to the gardener's fall cleanup.
Vault arrives through the professionals who built your home, and stays with you long after they have finished.
Your builder, architect or designer introduces Vault as the home is handed over, and covers the cost of onboarding.
Our team collects and organizes everything about the property, and prepares the concierge to find any of it in an instant.
Your home's own Vault arrives on an iPad installed in the house, ready the day you move in.
Every repair, service and upgrade is added as it happens, so the history of your home becomes more valuable every year.
No. Our team gathers the drawings, manuals, warranties and photos and builds the record for you. Your home is ready to use the day the iPad goes in.
The one-time onboarding is paid by the builder, architect or designer who introduces you. After that, Vault continues as a monthly or annual membership. Email us and we will walk you through it.
Ask the concierge. It is there around the clock, suggests anything simple worth trying, and sends the right trade for everything else.
Yes. Owners who want a more hands-on experience can add our concierge team, who coordinate trades, schedule visits and close the loop for you.
It stays with the home. A complete history of the property is valuable to you and to whoever owns it next.
Walk through a live residence yourself, or ask your builder to include Vault at handover. Building now or already moved in, we are one email away.
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