The Intelligent Operating System for the Home
A new standard for the luxury home handover.
Your home.
Completely managed.
People · Property · Peace of mind · For what's next
The Luxury Handover Problem
You spend years building an exceptional home. What happens after the keys are handed over?
- Hundreds of systems and components
- Manuals, warranties and drawings
- Dozens of service contacts
- Maintenance schedules
- Ongoing service issues
The home is sophisticated.
Managing it shouldn't be complicated.
a better aftercare experience.
The Vault Home Record
Every home gets a digital identity.
Before possession, we organize and document:
A digital operating manual for the home, one that becomes more valuable every year.
Diagnose Before Dispatch
"The steam shower isn't working."
Homeowner contacts Vault
Photo · Error code · Description
Vault knows the home
Model · Serial # · Manual · Warranty · Service history
Warranty: Active
Manual · Service history
Diagnose
Can it be resolved remotely?
Dispatch if required
Approved trade arrives informed and prepared.
Fewer visits. Faster solutions. Less disruption.
What the Homeowner Experiences
They don't need to know who to call.
They simply contact Vault.
One Concierge
One point of contact for the home.
Preventive Maintenance
Seasonal and recurring maintenance tracked.
Vendor Coordination
Approved trades coordinated on their behalf.
Warranty Management
Documentation readily available.
Complete Service History
Every issue becomes part of the home's permanent record.
"They already know my house."
Why Builders Partner With Vault
long after closing.
- Differentiate your homes.Deliver something competitors don't.
- Elevate the handover.Replace the traditional binder with a premium ownership experience.
- Reduce post-closing friction.Vault becomes the homeowner's first call.
- Protect your brand experience.Service after completion reflects the quality of the home.
- Keep your preferred trades.We coordinate the network you already trust.
- Stay connected without becoming the property manager.
The Business Model
A premium service, not another builder overhead.
Based on size and complexity.
Creates the complete Vault Home Record and prepares the property for ongoing management.
Homeowner membership including:
- Dedicated concierge
- Issue reporting
- Preventive maintenance
- Vendor coordination
- Warranty management
- Property reviews
- Ongoing Home Record management
Additional project-management and specialty services billed separately.
Don't just hand over the keys.
Hand over a
completely managed home.
You build the home.
Vault helps take care of it.
Your home. Completely managed.
One concierge. One trusted network. One complete record.
hello@vaultestategroup.com · Toronto, Ontario